We try to resolve all disputes by mutual agreement. The transfer of permanent and permanent electronic billing contracts means that contracts are terminated with the previous bank and new contracts are entered into with the new bank on the basis of its terms of sale. If you fail to reach an agreement with the Bank, you can contact the Consumer Protection Committee, which is active with the Consumer Protection Office (Kiriku 4, 15071 Tallinn, www.tarbijakaitseamet.ee) and with which you can also file a digital complaint via the dispute resolution website under ec.europa.eu/odr. The company agrees not to make derogatory comments, statements or criticisms, including written or oral statements, or acts that are subject to the interests of the client, its owners, predecessors, successors, parents, beneficiaries of the assignment or their current and former representatives, representatives, executives, employees, directors, directors and staff; Nor will the company take actions that lead to the humiliation or embarrassment of the customer or, in any other way, to discredit the customer by the public or customers of the customer, customers, users, employees, shareholders, agents or lenders. The client agrees not to make derogatory comments, statements or criticisms, including written or oral, or to adopt acts that delineate the interests of the company, its owners, predecessors, successors, parents, beneficiaries of the assignment or their current and past representatives, agents, executives, employees, directors, board members and staff; Nor will the customer take actions that lead to the humiliation or embarrassment of the business or, in any other way, to discredit the company by the public or the company`s customers, customers, users, employees, shareholders, agents or sellers. Within the first 30 days of the date of this Agreement, the Company undertakes to respond to appropriate requests and requests for information by telephone or email, when requested by the customer or customer`s representative on issues or issues that the entity made responsible or addressed prior to the agreement. There is nothing in this agreement that requires the company to migrate, move, set up, reprogram, modify or help it move customer files directly from corporate servers. If the settlement transfer is completed, you can choose to transfer to the new bank: in any case, we advise you to review the bank price list. The transfer of information on the permanent payment order and the order contracts of a duration to be transferred to the new bank is free for you. For other transfer-related services, you must pay in accordance with the banks` price list. As part of the cross-border transfer of settlement services, you will be assisted by the banks in the development of the necessary information.
If the dispute cannot be resolved by mutual agreement, it will be settled by a court in accordance with the bank`s terms and conditions of sale.